TRAIL HAZARD

Tire Resources

ATTURO TIRES 24-MONTH TIRE TRAIL HAZARD™ PROGRAM

THIS PROGRAM IS INCLUDED AT NO ADDITIONAL CHARGE BY THE MANUFACTURER WITH YOUR PURCHASE OF ATTURO TRAIL BLADE BOSS SXS AND TRAIL BLADE X/T SXS TIRES FOR ATVS AND UTVS. COVERAGE LASTS 24 MONTHS**; CUSTOMERS MUST PROVIDE ORIGINAL PROOF OF PURCHASE TO MAKE A CLAIM.

This TRAIL Hazard ™ Warranty (“Program”) is included with new Atturo Trail Blade BOSS SXS and Trail Blade X/T SXS tires for ATVs and UTVs sold by authorized Atturo Tire retailers in the United States and is administered by Sonsio Management, Inc. (“Program Administrator”).

The Seller of the tires covered by this complimentary manufacturer’s Program is identified by name and address on the original purchase invoice.

WHAT IS COVERED: This Program covers only the new Atturo Trail Blade BOSS SXS and Trail Blade X/T SXS tires for ATVs and UTVs that are (i) purchased by you, the Customer, from an authorized retailer in the United States selling Atturo Tires (“Selling Retailer”), and (ii) that are listed clearly on your original purchase invoice, identified by tire brand, type, size and the part/SKU number(s), (iii) while installed on your vehicle identified by year, make, model, and mileage on your original tire purchase invoice and/or tire installation invoice for tires purchased online (the “Eligible Atturo Tires”). This Program is limited to the repair or replacement of Eligible Atturo Tires damaged by a covered hazard as described below.

PROGRAM TERM: This Program covers Eligible Atturo Tires for a term of 24 months from the date on your original purchase invoice for the tires, or until any part of the tire tread that comes in contact with the road has a tread depth of 4/32” or less, whichever occurs first (“Coverage Term”).

This Program covers Eligible Atturo Tires for a term of 24 months from the date on your original purchase invoice for the tires, or until any part of the tire tread that comes in contact with the road has a tread depth of 4/32” or less, whichever occurs first (“Coverage Term”).

WHAT IS COVERED ROAD HAZARD DAMAGE? Road hazard damage occurs when a tire fails as a result of a puncture or impact break. Covered hazard damage under this Program is specific to damage incurred from a road hazard that is encountered while driving a motor vehicle on a road, trail, or off-road and may include, but is not limited to, potholes, rocks, sticks, debris, metal parts, glass, plastic, curbs, or composite scraps.

WHAT ARE THE BENEFITS? During the Coverage Term, this Program provides reimbursement as defined below for flat tire repair and/or tire replacement, up to the original purchase price of the tire or the replacement tire price, whichever is less, not to exceed a maximum of $400.00 (“Benefit Limit”), when an Eligible Atturo Tire is damaged by a covered hazard and the tire is serviceable and free of damage from dry rot, cracking, peeling, abuse and neglect.

WHAT ARE THE LIMITATIONS?

  • Your original purchase invoice must include the following:
  • Retailer Name, address, and phone number
  • Your full name, address, and signature
  • The year, make, model, and mileage of your vehicle (this information may be presented on the tire installation invoice)
  • The brand, type, and size and part/SKU number of each tire
  • The original purchase price of the Eligible Atturo Tire(s)
  • Under no circumstances will the eligible reimbursement amount exceed the Benefit Limit.
  • You must pay for all charges incurred for service, repair, and/or replacement and submit a claim for reimbursement of eligible expenses.
  • Program Administrator reserves the right to limit reimbursement to the generally accepted retail replacement costs.
  • To submit a claim, you must present your original invoice showing the purchase of the Eligible Atturo Tire(s).


WHERE YOU CAN OBTAIN SERVICE: Whenever possible you should return your tire to the original Selling Retailer. If you cannot return to the Selling Retailer, you may contact the Program Administrator at 1-833-607-2623 during normal business hours to receive assistance locating the nearest authorized Atturo Retailer or you may take your vehicle to a tire servicing facility of your choice (collectively the “Servicing Facility”). If you do not follow the Program Administrator’s instructions, the Program Administrator is not obligated to reimburse or pay for the cost of any repairs or replacements.

FLAT TIRE REPAIR (Up to $40 per occurrence): If, during the Term, an Eligible Atturo Tire is damaged due to a covered hazard and can be safely repaired per industry standards and guidelines, the tire may be repaired by any Servicing Facility. The permanent patch/plug and the labor to perform the repair will be covered up to $40.00 per tire per occurrence. You are responsible for any additional charges beyond $40.00 including, but not limited to balancing and taxes. It is not necessary to contact the Administrator before having a flat tire repaired. The Program will remain in effect for the repaired tire for the remainder of the Term.

TIRE REPLACEMENT: If, during the Term, an Eligible Atturo Tire becomes unserviceable due to a covered hazard, the damaged tire should be replaced with an exact make/model of tire if available. If not available, a comparable quality tire should be installed. When an Eligible Atturo Tire failure occurs during the first 12-month period of the Coverage Term, the tire will be replaced with coverage up to 100% of the Benefit Limit. When a tire failure occurs during the second 12-month period, the tire will be replaced with coverage up to 50% of the Benefit Limit. You are responsible for any additional charges including, but not limited to, mounting, balancing, valve stem, taxes, disposal, and miscellaneous fees. Program coverage ends for the original tire upon its replacement. Prior authorization and a claim number must be obtained before replacing the damaged tire or your claim for reimbursement may be denied.

You must contact the Administrator at 1-833-607-2623 for prior authorization and a claim tracking number before work is commenced.

YOUR RESPONSIBILITIES: (a) Properly care for and maintain your tires and wheels, ensuring assemblies are kept in balance and tires operated at proper inflation pressures; (b) Use all reasonable means to protect your vehicle from additional damage; (c) Furnish such information as may be required, including the factory code and production date of the tires installed on the vehicle; (d) Incur only expenses which are authorized in advance; (e) Make available for inspection all tires that require replacement; (f) Payment of all expenses and costs not covered by this Program.


WHAT YOU MUST DO TO MAKE A CLAIM WHEN AN ELIGIBLE ATTURO TIRE IS DAMAGED:

  1. If you have presented an Eligible Atturo Tire during the Term, the Servicing Facility will verify that the damage to the tire is due to a covered hazard as defined above.
  2. If the Eligible Atturo Tire can be safely repaired, you do not need to contact the Program Administrator for prior approval to repair the tire. The repair will be reimbursed as described under Flat Tire Repair.
  3. If the Eligible Atturo Tire cannot be safely repaired, the Servicing Facility must contact the Program Administrator at 1-833-607-2623 for prior authorization and to obtain a claim number (not required for flat tire repair). Prior authorization and a claim number must be obtained before replacing the damaged tire or your claim for reimbursement may be denied.
  4. You must sign the repair or replacement invoice.
  5. You must pay for the cost to repair or replace your damaged tire. Submit a claim for reimbursement of eligible expenses as described above.
  6. You must submit a copy of the following documents with your request for reimbursement: (i) a copy of your original purchase invoice showing the information listed above in “What Are The Limitations”, and (ii) a copy of your signed repair or replacement invoice to the Program Administrator. The repair/replacement invoice must include: (i) the name and address of the Servicing Facility from which you purchase the tire repair or replacement tire, (ii) your full name and address, (iii) the brand, type, size, and purchase price of the replacement tire, and (iv) your vehicle year, make and model.
  7. Required documents may be sent by fax to 1-866-449-3239, by email to [email protected], or by postal mail to Atturo Tires Program Administrator, P.O. Box 17480, Golden, CO 80402-6024. You must include the claim reference number provided to you by the Program Administrator if your tire was replaced.
  8. If the Repairing Facility is willing to accept payment directly from the Program Administrator, they must submit the required claim documents as specified above.
  9. You are responsible for your portion of the replacement cost, if any, and any and all other charges not covered by the Program.
  10. Tires being replaced under the Program must be surrendered to the Servicing Facility if payment is being made to the Servicing Facility.
  11. Tires being replaced under the Program must be made available for inspection if requested by the Servicing Facility.
  12. If a tire needs to be replaced and authorization cannot be obtained because the damage has occurred outside of the Program Administrator’s normal business hours, you may elect to wait for authorization or proceed with a tire replacement. In order to be eligible for reimbursement: (1) you must go to the original Selling Retailer or a Servicing Facility; (2) if replaced, the damaged tire must be retained, AND (3) the Program Administrator must be contacted at 1-833-607-2623 within 2 business days. There is no guaranteed eligibility.


EXCLUSIONS: THIS PROGRAM WILL NOT PAY OR REIMBURSE FOR:

  1. Failures to tires occurring when any part of the tire tread that comes in contact with the road has a tread depth of 4/32” or less.
  2. Replacements made without the Administrator’s prior authorization.
  3. Repairs or replacements made by anyone other than a licensed service provider, its agents, contractors or licensees.
  4. Any invoice presented for payment of services not performed as described at the time of authorization.
  5. Damage incurred outside the United States and Canada.
  6. Repair or replacement if the original purchase invoice does not include: (1) the Tire Servicing Facility Name, address, and phone number; (2) the customer's full name, address, and signature; (3) the year, make, model, and mileage of the vehicle on which the tires are installed (the installation invoice may be submitted); and (4) the brand, type, size, factory code and production date of each tire.
  7. Cosmetic damage, i.e. damage that does not affect the structural integrity or safety of the tire.
  8. Damage caused by mechanical failures (e.g., failed shocks, struts, alignment, balancing) or interference with vehicle components (e.g., fenders, exhaust, springs).
  9. Damage due to misuse, abuse, negligence, improper application, improper towing, improper balancing or alignment, improper inflation, brake lock up, wheel spinning, torque snags, etc.
  10. Damage to tires in the liner, sidewall, or tread area due to dry rot, peeling, or cracking.
  11. Loss, damage or expense caused by accidents, collision, theft, larceny, snow chains, explosion, lightning, earthquakes, fire, windstorms, hurricanes, water, floods, malicious mischief, vandalism, civil commotion, riots, war, etc.
  12. Repair or replacement of a tire due to manufacturer recall, defect or warranty or any reason the manufacturer will repair or replace the tire at its expense or at a reduced cost.
  13. Repair or replacement of any tire(s) used or installed on anything other than an All-Terrain Vehicle (ATV) (3 or 4-wheel) or a Utility Task Vehicle (UTV) (4-wheel), and tires installed on ATVs or UTVs used for competitive driving or racing, police or emergency service, commercial snow removal, carriage of passengers for hire, commercial purposes of any kind, construction, or postal service.
  14. Repair or replacement of tire pressure monitoring systems (TPMS) and/or devices and components associated with TPMS.
  15. Repair or replacement of tires that have been repaired in a manner other than per tire manufacturer guidelines and industry approved methods.
  16. Repair or replacement of tires that have been re-treaded, re-capped, re-grooved, remolded, or tubed.
  17. Liability for damage to property, injury to or death of any person arising out of the operation, maintenance or use of the vehicle whether or not related to tire damage.
  18. PRE-EXISTING CONDITIONS AND/OR DAMAGE
  19. CONSEQUENTIAL, INCIDENTAL AND/OR SECONDARY DAMAGES.
  20. Any other costs or expenses that may be incurred as a result of the need to repair or replace a tire.
  21. Any costs or expenses arising because the vehicle is not available for use.
  22. Traffic fines, citations or penalties.
  23. Storage or freight charges.


THE PROGRAM ADMINISTRATOR RESERVES THE RIGHT TO DENY ANY CLAIM SUBMITTED WITH FALSE OR MISLEADING INFORMATION OR IF THE PAPERWORK DOES NOT CLEARLY IDENTIFY THE ORIGINAL PURCHASER, VEHICLE AND TIRES, OR IF YOU ARE UNABLE TO PROVIDE THE ORIGINAL INVOICE.

GENERAL:

  1. The terms and conditions outlined above are the full and complete agreement between the parties. No oral representations or statement should be relied upon by purchaser of the tires.
  2. The Program Administrator may delegate the performance of its duties and obligations and assign its rights and benefits hereunder.
  3. The Program Administrator assumes no obligation or responsibility with regard to the vehicle.
  4. The Program Administrator neither assumes nor authorizes anyone to assume additional liability on its behalf.


TRANSFER: This Program is extended only to you, the original purchaser of the Eligible Atturo Tire(s), and may not be transferred to anyone who purchases your vehicle or tires during the term of this Program. Coverage is not transferable to any other vehicle or tires.